
Good news to all PC users that having problems in their Western Digital Hard drive unit. Based on one of the Western Digital Philippines Facebook page you can now avail a warranty replacement or RMA'd (Return Merchandise Authorization) on your damaged hard disk drive here in Philippines.
You can check in western Digital Website if your Hard Disk drive is still under warranty. Most of Western Digital Hard disk having a 1 year replacement warranty in the computer store where you purchase, after that period they will not consider the warranty but you can get RMA it direct on Western Digital.
For the past few years RMA have been based on Singapore. You will send your damaged hard drive on Singapore and pay the shipping charge, and free shipping back to you shouldered by Western Digital itself.
In Philippines you can send your hard disk drive to ServCare Solutions, with the address 2221 Don Chino Roces Avenue corner Export Bank Street, Makati. or you can also call them at +632 4031490. At this moment they only service internal drives.
For the hard disk drives that bought outside Philippines. You can visit
Western Digital website and submit a RMA request. You will be given a 1 month to ship your damage hard drive from the date of
RMA letter being issued. Test first your hard drive to make sure that it was damaged or else you will be shoulder the shipping cost of turning your drive back in the Philippines if Western Digital finds out that it was a good drive.
Also follow the
correct shipping packaging indicated in the RMA. Hope that this post helps out for those who having problems in their Western Digital hard disk drive.